We’re looking for a Strategic Product Consultant (French Speaking) to support Procore's EMEA team. In this role, you’ll leverage your consultative mindset, knowledge of the construction industry, and Procore’s software platform to provide our customers with best practices for adopting and utilising the Procore platform. You’ll partner with Implementation and Customer Success Managers to supplement customer training with industry technical knowledge of cloud-based software and Procore platform expertise. In addition, you will also collaborate with industry stakeholders to identify issues and industry needs while working with the Product and Marketing departments to innovate upon our software offering, improve customer utilisation, and communicate enhancements to the industry. Successful candidates are curious and passionate technology enthusiasts and promoters of modernising the construction industry through technological advancement.
This position reports to the Manager, International Strategic Product Consultants and is based in our Dublin, Ireland office. This is not an independent contractor position. We’re looking for someone to join us immediately.
What you’ll do:
- Transform new customers into Procore experts and evangelists by conducting in-person and online training, providing support, roll-out planning, and relationship management that aligns with their individual business goals
- Conduct group training webinars and in-person sessions to educate customers on Procore tools
- Leverage knowledge of the construction industry to improve customer business processes in Procore and across the customer’s entire organisation
- Leverage knowledge of the Procore platform to consult and create solutions that meet customer requirements
- Provide the highest level of service and education to Procore’s customers through clear and effective communication
- Foster a positive team culture by onboarding, training, and mentoring team members
- Collaborate with all levels of the Procore organisation to develop best practices and drive Procore’s evolution as a market leader
- Leverage industry knowledge and collaborate with industry stakeholders to identify local needs within the Procore Platform while working with Product and Marketing to innovate upon our offering, communicate enhancements, and improve customer utilisation
- Develop a mastery of Procore’s product offerings, business model, services, emerging technologies, and Customer Success best practices
- Up to 30% travel to customer sites (may include domestic and international), industry events, and other Procore offices.
What we’re looking for:
- Fluency in French is required
- Construction industry professional with 5+ years of experience seeking a fast-paced software training and advisory role
- A curious mindset who is passionate about driving industry change through technology
- Previous experience as Quantity Surveyor, Project Engineer, Assistant Project Manager, Project Manager or similar with direct industry experience
- Experience with end-to-end construction lifecycle, project management principles, document management/control, communication management, quality, and safety management
- Experience with procurement, schedule/programme, and construction financials, including managing contracts, budget, retention, progress claims, and variations
- Confidence establishing SOPs, training/software support, and experience using Procore is preferred
Perks & Benefits
You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings:
Health:
Private medical insurance for yourself and immediate family with no excess payments
Life and income protection insurance
Quarterly wellness stipend
Wealth:
Company pension plan
Employee stock purchase plan
Leisure: 25 days of paid holidays per year (in addition to public and company holidays)
Enrichment: Employee learning and development programmes, and friends and family events
About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, civil status, family status, sexual orientation, religion, age, disability, race, traveller community, or any other classification protected by law.
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