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Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a
culture of inclusion
for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Product & Solutions Manager, SME Segment, Central Europe
Grow and develop Mastercard’s Products and Solutions for Small Business Segment in Central Europe by closely working with product teams and local market leads to deepen the cooperation Mastercard has with existing customers by tapping into new opportunities and finding new partners to grow and diversify our business.
Build on the strong existing products and business relationships we have, to drive innovations by launching new products and services across the product lifecycle, adopting new business models and help embrace new networks and build new service revenue streams to underscore Mastercard’s thought and service leadership in Small Business Segment.
You are part of a curious, diverse and dynamic team consisting of account managers, business development, product managers, marketing, technical experts and consultants and will report to Divisional Commercial Product Lead.
Things you do:
- Develop and execute our Small Business product strategy for Central Europe in cooperation with local market leads and product teams
- Connect the worlds: make sure our market strategy is aligned with Mastercard’s global and Europe strategy and ensure the market gets the central support required. Work with peers in adjacent functions to “connect the dots” to vividly sketch out a compelling vision of a world beyond cash
- Lead strategic projects and be a pioneer in the field of product development, product differentiation and innovation
- Work with your team and the local market leads to build exciting customer pitches including defining the value proposition, business case and overall storyline
- Develop understanding of end-to-end product lifecycle, actively work to improve user experience and processes
- Prepare launches and monitors product performance, adoption, and operational health
- Support and participate in post-launch reviews and ensures feedback is reincorporated into enhancements
- Own and manage product documentation ensuring it is clear and easily consumable by product, cross-functional and engineering teams
- Be the ambassador of your products in Central Europe: educate and inspire the team and market about the value or of our SME solutions suite
- Plan and track our product performance and how we perform against targets
- Stay curious: watch the market, watch trends and bring new ideas to the table on how we can differentiate, grow and innovate our product universe
Things we expect:
- Interest and passion for payments, banking, financial services, e-commerce and all things digital.
- Good understanding on how to manage a small business and tools available to support key activities, especially financial related concepts and flows like: cash flow management, accounting systems, B2B payments.
- Experience in Strategy / Management Consulting is desired, but not necessary’
- Ingenuity, curiosity, agility, creativity and a real team player attitude
- Willingness to learn, develop and get involved and roll up your sleeves
- Business acumen with the ability to create and communicate solutions that meet real customer needs – excellent command of the relevant business tools such xls. and ppt.
- Strategic thinking and outstanding communication skills on all levels
- Fluent English and Polish, more languages are optional
- Ability to effectively work and build relationships in multicultural matrix organization
- A good sense of humor paired with strong work ethic and ambition to “make a difference”
- And yes, MBA or Master or Bachelor degree
- You will be based in Warsaw, Poland with occasional travelling required
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
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Abide by Mastercard’s security policies and practices;
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Ensure the confidentiality and integrity of the information being accessed;
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Report any suspected information security violation or breach, and
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Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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