(23007AR)
Vietnam-Ho Chi Minh City-Ho Chi Minh City | Full-time | Permanent | Flexible Working Times
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
YOUR TASKS:
- Ensure delivery of professional service to all walk-in and account customers at all times.
- Proactively selling DHL services, such as TDD, SII, and PDN to ensure tap on every business opportunity and acquire optimized revenue.
- Provide after-sales service to customers by registering special pre-alerts and following up on special requests from customers.
- Ensure the updated customer information is shared with respective sales and responsible for all service-related information is filed and update.
- Answer both walk-in and telephone inquiries.
- Provide support in processing the redemption service for marketing campaign.
- Maintain the retail outlet clean and tidy
YOUR PROFILE:
- Graduated in sales or marketing-related majors.
- 2 years of working experience in the service and sales industry.
- Hardworking, careful, and attention to detail.
- Fluent (written and spoken) in English.
OUR OFFER:
- Strong career support & lots of opportunities in an international environment.
- Global certified training and a professional coaching & feedback culture.
- Respect and Results Culture.
- Multifarious benefit programs.
- Multifarious engagement activities under “Best Day Everyday” – our Health & Well-being program.
We look forward to receiving your application!
Posting Legal Entity DHL-VNPT Express Ltd.
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