Main Responsibilities:
- Works closely with the Chefs to ensure high standards of service and food quality at all times
- Respond to customers’ feedback and complaints in an expeditious and professional manner
- Responsibility for the overall cleanliness, hygiene, health and safety standards of the restaurant premises
- Conduct regular review of operational procedures with improvement plans to the management
- Conduct orientation and training of new trainees
- Plan staff duty roster and cleaning duties
- Manage reservations and seating plans for diners
- Handle cashiering duties, daily sales collection and petty cash claims
- Ensure strict compliance from all service and kitchen staff to observe the Company’s standard operating procedures at all times
- Any other appropriate duties and responsibilities as assigned
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Requirements :
- Strong knowledge in cuisine and beverage preferable
- Basic PC literacy
- Excellent interpersonal & communication skills. Strong leadership skills.